Shipping Policy

At My Plastic Free World, we aim to deliver your order quickly while keeping our environmental impact low. Below is our full Shipping Policy, including free shipping details, eco-friendly packaging, and delivery expectations.

1. Processing Times

Orders are processed within 1–3 business days.
During busy periods, processing may take slightly longer.

2. Shipping Methods & Delivery Times

UK Standard Shipping: 2–5 business days
UK Express Shipping 1–2 business days
International Shipping: Typically 7–21 business days depending on destination

Delivery times begin once your order has been dispatched.

3. Shipping Costs

UK Shipping: Calculated at checkout based on weight and location
International Shipping: Rates vary by country

Free UK Shipping

We offer FREE standard UK shipping on all orders over £35 (after discounts and before tax).

4. Eco-Friendly Packaging

Sustainability is at the heart of everything we do.

We use:

Plastic-free, recyclable, biodegradable, or compostable packaging materials
Paper tape, cardboard, and other eco-friendly alternatives

To further reduce waste, we sometimes reuse clean, sturdy boxes. Your order may arrive in a reused box, but contents are always packaged safely and neatly.

If you prefer brand-new packaging for gifting, please contact us before dispatch.

5. Order Tracking

Tracking details (when available) are emailed once your order has shipped.
Tracking availability may vary for international orders.

6. International Taxes & Duties

International orders may incur customs duties, import taxes, or handling fees.
These are the responsibility of the customer and are not included in product prices.

7. Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us within 7 days so we can assist.

8. Incorrect Address

Please ensure your shipping address is correct at checkout.
We cannot refund or replace shipments sent to an incorrect address provided by the customer.

9. Contact Us

For all shipping enquiries, please reach out:

My Plastic Free World
Email: myplasticfreeworld@gmail.com